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Tutor

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3 Messages

Wed, Feb 13, 2019 7:56 PM

Basic cable

If you have the basic cable for $19 & it doesn’t have a certain channel included with your package, can you still use your U-verse login to watch shows on  the app available for that channel? Example USA Network

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Brand User
ATTHelp

Community Support

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124.9K Messages

a year ago

Hi Deavers,

Great question, as the normal requirement to have a subscription the channel in question to sign in to their app.

Thank you for reaching out to AT&T's Community and Forums Team.

Lafayette, AT&T Community Specialist

 

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Accepted Solution

Official Solution

Brand User
ATTHelp

Community Support

 • 

124.9K Messages

a year ago

@Devers,

Third party Apps require you to have the channel in your subscription package in order to login to their app. For example if USA is in your channel lineup, you can sign in to their app. If HBO is no in your channel lineup you will not be able to login to their app. 

Lafayette, AT&T Community Specialist

 

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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ACE - Expert

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14.5K Messages

a year ago

I'll clarify.  You can only watch channels on the app that are part of (included in) your package. 

 

Example:  If USA is NOT included in your service then you cannot access it using the app nor can you access it On Demand.

When you're in your 60s & people ask you to do something, you just say "No".  No reason.  No excuse.  No explanation.  I can't wait for my 70s.  I don't think I'll even answer.   -  Jerry Seinfeld

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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3 Messages

a year ago

Seems that your missing some words in your reply because it doesn’t make sense to me reading it over about 5 times.... can you please clarify?

Tutor

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3 Messages

a year ago

Perfect! Thank you!!

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