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CISOK1's profile

Contributor

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2 Messages

Wed, Mar 7, 2018 6:39 PM

ATT says I owe money when in fact I have a active current account with ATT and UR dinging my credit.

I closed my account last year and paid in full and ATT turned account over to Diversified Consultants for collection. Before I knew this I changed my mind from going with Charted and reopened a ATT account. I am considering legal action at this point as I have had this removed from my credit reports and Diversified Consultants put it up again 1 year later. THIS IS HARASSMENT !!!. Can somebody help me. I am in the process of complaing to the FTC and the Georgia Consumer Protection Unit also. This is such poor behavior on ATT's part. 

ACE - Expert

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22.5K Messages

Il y a 4 y

Have you contacted the collection agency?  If they "put it up again 1 year later" as you stated, they would be the ones to remove it.  Once the debt is 'sold' to a collection agency, they're the ones you have to deal with.

 

The bigger question is why was the account sent to collections?  For whatever reason, the account was considered in arrears.

Contributor

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2 Messages

Il y a 4 y

I have an even better question. Why are you making excuses for ATT's
mistake ?

Would I have a active account with ATT if I owed any money to ATT ?

NO

Your not any help !!

ACE - Expert

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22.5K Messages

Il y a 4 y

You're welcome.

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