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ATT HELP ME. Can I speak to a US Customer Service Rep
Att sent me to collection for not returning equipment. I have the receipt with tracking number to prove I returned yet I cannot settle this. The collection company is sending me to collections and no one firm ATT seams to care.
Every time I call customer service I speak to someone overseas who cannot explain to me anything and basically tell me to talk to collections. I speak to collections and they say is billing issue.
CAN SOMEONE FROM ATT IN THE USA PLEASE CALL ME. I WILL BE UNABLE TO CLOSE ON MY PROPERTY.
How can you send me to collections and not inform me that the equipment was missing? Why didn't ATT call me.
my account number: [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]