AT&T “free” installation
I was charged 35.00 for an activation fee that I already paid before getting these services. Plus I was told I would recieve free installation for U-verse and internet. Instead my bill is WELL over three hundred dollars!! Because I was double charged AND given “free” installation. When I called I was told that this would be credited to me on my next months bill. This information was not in their nifty video for billing summary nor was this information passed on to me via the original sales staff. I need this fixed now. I cannot pay this bill! I don’t understand!