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dhershberger's profile

Tutor

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4 Messages

Wednesday, June 15th, 2016 4:51 PM

Alleged AT&T solicitors came to my door

Has anyone had people saying they're with AT&T come to your door? I had a couple men come to my door trying to sell me on a deal with Direct Tv and offering a "better deal" even after I told them I'm with AT&T and happy with my current service and cost!

Community Support

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6.7K Messages

8 years ago

Hi @dhershberger,

 

We do have door-to-door teams that will offer our entertainment services including DIRECTV.

 

Glad to read you are already with us!

 

-ATTU-verseCare

ACE - Expert

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27.9K Messages

8 years ago

Door to door salespeople have been selling AT&T services since Day 1. 

 

I've had Uverse for almost 9 years and that's how I first learned of Uverse.

Tutor

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4 Messages

8 years ago

That's interesting since I did a Live Chat with AT&T Wednesday to ask about this, and the person said AT&T does NOT send people out! I was hoping to discuss the deal the pair offered of saving $100 for a 2 year lock in with the Live Chat if this was true! Can YOU tell me about this deal? I didn't want to talk to them because their shirts didn't have the AT&T logo on it, and door to door solicitation is always suspicious and uncomfortable to me!! If this deal involves changing from Uverse to Direct TV, I'm not interested! But if this deal would truly affect reducing my monthly cost because I have the AT&T package, I would be interested in knowing what that is!

Expert

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20.4K Messages

8 years ago


@dhershberger wrote:
Has anyone had people saying they're with AT&T come to your door? I had a couple men come to my door trying to sell me on a deal with Direct Tv and offering a "better deal" even after I told them I'm with AT&T and happy with my current service and cost!

@dhershberger   That was new customer pricing or just some of their usual lying.  They told another user he'd get Ultimate DirecTV and 45M Internet for $65/mo (on his order sheet).  He got the bill for $165 and was hopping mad. Smiley Surprised

 

Chris
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Scholar

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289 Messages

8 years ago

ATT may not send people to solicit business but the ATT franchise stores do. The same person keeps coming to my neighborhood. I told him that I have UV for over 6 years and that I am satisfied. He came back about 2 weeks later trying to get me to switch to DTV. I had DTV for over 15 years before switching to UV. He would not take NO for a answer. So I asked to see his solicitors permit. My city requires this permit for anyone going door to door including religious solicitors. I told him if he came to my door again that he would leave me my choice but to call the police and report him and his employer. Have not seen him or any of his associates since.

I didn't want to threaten him but sometimes you have to do this to get the message acrossed.

ACE - Expert

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64.7K Messages

8 years ago


@dhershberger wrote:
That's interesting since I did a Live Chat with AT&T Wednesday to ask about this, and the person said AT&T does NOT send people out! 

I believe that was true. In the past if someone came to your door it was either a contractor or authorized retailer/reseller but I do believe, at least in some markets, actual ATT employees now go door to door.

Scholar

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421 Messages

8 years ago

 BUYER BEWARE!!!

 

I would NEVER, and I mean NEVER, EVER buy a product from a door to door solicitor, especially from a middle man peddling something like internet service, there are just too many possiblilities for problems, and in general you can NEVER trust the information you get from D2D sales people, they LIE all the time, and when they tell the truth it is the RARE exception. Best bet is to order your AT&T U Verse, or any other internet service directly from their official website ATT.com

Contributor

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1 Message

8 years ago

I got a great deal from a door to door salesman. He was out busting his rear to do his job and I checked it out and yeah! I mean heck yeah! He saved me a bunch of money and I was happy to get Direct TV! I've been with them for a year now and it's great!

Contributor

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3 Messages

7 years ago

My mother and I had someone claiming to be from AT&T come to our door during dinner time. When we asked to see a business card or for a name he refused. He was asking very personal questions that we didn't feel comfortable answering, especially since my dad was out of town. My mom said she had something on the stove in an attempt to get him to leave and he said, "that's okay, I'll come in and help you cook." Very inappropriate. My mom politely refused and when she tried to close the door he actually stuck his foot in the doorway to block her from closing it and attempted to push his way in! At that point my brother stepped in and told him he needed to leave or we would be calling the police.

Contributor

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1 Message

7 years ago

I'm on the do not knock list at city hall. Doesn't Att have to adhere to city policies? In addition, I have a no solicitation sign which this woman definitely read but ignored! My husband is a 100 percent disabled veteran and he answered the door. This woman was bossy and belligerent with him. I had to tell her "No, No "over and over and only when I said leave me information and I'll call Att did she suddenly switch tactics and say this is a one time deal and only today. My husband came in and shut the door. We are elderly and if it is Att's policy to abuse city laws and no soliciting signs I will never have anything to do with Att.

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