For the latest on our response to Coronavirus (COVID-19), click here.
Additional $7.46 increase on U200 package 'just because'?
I noticed on this month's (February 2020) bill an additional $7.46 charge comprised of $5.00 for U200 related charges, a $2.45 amount in surcharges and fees, and $.01 for government taxes and fees.
Apparently the notion of having a 12 month fixed price agreement doesn't resonate with AT&T, and when you type this subject into the chatbot window it offers up a snarky "We don't like it either but..." response as an explanation for the increase. Nice.
Has anyone been successful in contacting them to have these costs removed?