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New Member

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6 Messages

Sat, Aug 1, 2020 1:07 PM

Account Unavailable

This set top box does not match the account settings. I have my account number but am on an apartment community plan so I can never get very far by calling the support line. My other tv works fine, just one is displaying this error message.

ACE - Expert

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21K Messages

1 y ago

Did you reboot the box in question?  Did you reboot the gateway?

New Member

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6 Messages

1 y ago

Yes, both.

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