About to cancel my uverse account & business cell
Hi everyone today is my last day to make an attempt to resolve my issue with att/uverse long story customer of uverse 4 years autodraft payment never late. Bill increase $30 last year per month now increase $70 per month have complete package u300 hbo epix home phone internet. Have spent 1 week trying to resolve through chat so I can see in writing a price. Last night billing says "why are you needing me to reduce your bill" me..."I can't afford a $70 per month increase. " his resolution get a cheaper package. Hello...? I have been a Business cell phone customer of yours for 10 years does that matter??? No response.. change your package...this whole time I have printed online chat conversations with at least reps. Anyone know of a number I can call that is actually the loyalty dept or escalation dept?