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Contributor

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1 Message

Tue, Nov 26, 2019 4:34 PM

$200 gift card for switching to AT&T

I was promised a $200 gift card when I switched my services to AT&T.  He said it might take a few months to qualify for it by paying my bills.  i got a $100 card but that is all.  The Reward Center says I should've gotten it but they can't fix the system to give it to me and to call billing for a credit to my account.  Billing says they can't do that and that it would have to come from Rewards.  How can I get the $100?  I don't care if it is a card or credit.  I just want what I was promised.  I have the guys name that signed me up if that helps.  

Responses

Brand User
ATTHelp

Community Support

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140.1K Messages

a year ago

Hey, @Smokey0205.

 

Let us see how we can help!

 

Since this is account specific, we'll have to continue this conversation in a Private Message (PM).

 

Check your forums inbox by clicking the envelope at the top of the page, look for a message from ATTCARES, and respond with the requested information.

 

We look forward to assisting further!

 

Ramses, AT&T Community Specialist

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New Member

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1 Message

a month ago

We have the same problem. 
The agent named Aaron Perez told us if we switch to AT&T, we can all get $200 reward. I have 8 lines switched and I only got the reward for 3 lines. Any help? We need to file a complaint with this agent because most of what he said is NOT true!

New Member

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2 Messages

9 days ago

I was suppose to receive a 200 dollar gift card and never received any i had to claim for a 50 dollar gift card today after 3 months of waiting and i am still short 150 dollars thats a rip off so upset !!

New Member

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2 Messages

9 days ago

Such a rip off ! 

New Member

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1 Message

5 days ago

@Amazing88 I am having the same problem as you are. I have not received my gift cards for 3 phones I traded in. The At&T agent is also Aaron Perez. This guy is completely deceitful. This all started in Sep. 2020 and I haven't received no responses from him. Can someone help us locate this " In Home Expert" Aaron Perez.

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