$15 AT&TConnectDallas charge?
Why do I have a credit card debit from AT&TConnectDallas for $15? Does AT&T now charge for chatting with a representative?
I chatted to confirm receipt of my Uverse receiver and went round and round with the agent. He could not answer a simple question. Did AT&T get it from UPS and will my $8 monthly fee be removed. I am changing from 5 receivers to 4 and since one is free, I should not be billed for 3 receivers. In essence I want to still have one courtesy receiver and 3 billed receivers.
Now, I seem to be billed for chatting with someone so that I am not inconveniencing the customer service phone lines.
[Subject edited for better exposure]