Announcements
You Could WIN A Year Of Wireless Service – Learn More!

Contributor

 • 

2 Messages

Wed, Jun 6, 2018 4:32 PM

Wrong local channels

I am in Southern New Jersey, right near Atlantic City.  I used to get Philadelphia local channels, like I should, but now I am getting NYC local channels.  I don't want New York channels.  My ISP location is correct. 

 

Please tell me what do to.


Thanks,

 

RK

Responses

Accepted Solution

Official Solution

Brand User
ATTCares

Administrator

 • 

107.8K Messages

2 years ago

Thank you for reaching out to us! Can you try uninstall and reinstalling your DIRECTV NOW app from your Roku. We are here to help and hope this helps!


Jay, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

 • 

2 Messages

2 years ago

No, it doesn't help because I have an Amazon Fire Stick. And I did try that
earlier when I was chatting with customer service. This needs to get fixed.
Next week I cancel.

Contributor

 • 

2 Messages

2 years ago

Same deal with me. I live in S jersey and get NYC channels. 

Contributor

 • 

2 Messages

2 years ago

Re set all HW. Loaded and upload DTVN apps. reset cable modem. Nothing works!!! what a waste

Anonymous

New Member

 • 

25.7K Messages

2 years ago

...until they fix it, ...

cast or airplay to the TV device from a location services device, phone, or tablet app. They have most of these working, ...I think. 

Hope you get proper service. 

 

Tutor

 • 

6 Messages

2 years ago

I have the opposite problem.  I live in central NJ and should receive NYC channels, including SNY and YES.  As of today, I started getting Philly channels on my Roku and Amazon Fire TV Stick.  Why, and how to fix?  (FYI, and still receiving NYC channels on my Apple TV and Ipad).

Contributor

 • 

1 Message

2 years ago

Same problem. I live in metro Detroit but local stations on Roku Ultra are from Columbus, OH. I did not have this issue before the app was “updated”.