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Contributor

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2 Messages

Thu, Aug 30, 2018 5:31 PM

there is no record option for ABC, NBC or CBS programs on DirecTV NOW.

Unlike most of the other channels, there is no record option when I select programs on the local networks (ABC, NBC, CBS). 

Is there away to record those programs?

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Jrandomuser

ACE - Expert

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9K Messages

2 years ago

I certainly see the option to record programs on those.  What device are you using, and are you unable to find any programs on those that you can record, or are only some programs not recordable?

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Contributor

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2 Messages

2 years ago

Could be similar to an issue that I posted about. One workaround you may wish to try...login to DirecTVNow on your PC (I use the Chrome browser) and query the grid program guide. Select/click a program you desire - another window with that program should appear with a button to click to record. 

Contributor

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2 Messages

2 years ago

Thanks for your help. I have tried a ROKU 3, ROKU Ultra, and my PC using
the Chrome browser- all with the same result.
There is no record option for any program on ABC, CBS, NBC, or Fox. I
can select an episode on one of those channels and there is a pop up box
with the episode, but no record option. If I select an episode on any
other network , there is a record option in the pop up box.
Interestingly, If I wait until a program is actually playing, I can
record it, but there is no way to set it to record before it is actually
airing. This is obviously a problem if I want to record a program that
will air while I am not home.
I did a live chat with DirecTV now and they assured me they would fix
the issue within 2 hours, but after 2 days nothing has changed.

Contributor

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3 Messages

2 years ago

I'm having the same problem. I'm not able to record shows on Fox and many other channels. When I click an upcoming show, it allows me to bookmark, but that's the only option. I'm using the DirecTV Now app on Samsung UHD Smart TV.

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