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BioBoostedOne

Tutor

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15 Messages

Tue, Jun 30, 2020 8:24 PM

Siri integration on ATV isn't working right

I loved being able to use Siri to tell TV Now to change channels.  But now it seems to not work with most of the stations I would use it with.  This is more frustrating because I often use this when "Watch Now" isn't working right (doesn't update for a few minutes sometimes at the 30 and 60 minute time slots.

 

Is this at least a known bug that's being worked on?

Responses

Brand User
ATTHelp

Community Support

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128.1K Messages

a month ago

Hello, @BioBoostedOne!

Let's see how we can help with using your Siri with AT&T TV NOW! Kindly get tips and instructions on how to use Siri with your streaming here.

 

Mike, AT&T Community Specialist 

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Tutor

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15 Messages

Thanks for responding Mike.  I mostly use Siri on my Apple TV to change live channels.  I used to have no problems with any station I tried before, but now it won't work at least with NBC, ABC, Fox, and Fox News.  Weirdly, it works fine with CNN.  I haven't figured out what other stations work yet, but it's extremely frustrating.  I have two Apple TVs and they both have the same problem now.

Brand User
ATTHelp

Community Support

 • 

128.1K Messages

Good morning @BioBoostedOne,

 

We'll be happy to take a further look into this! Please try reinstalling the app on your Apple TV and let us know if that helps.

 

 

 

KristinA, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Tutor

 • 

15 Messages

I did try this and no difference.  There are reports from others having the same issue.  I haven't heard from anyone not having this problem.  Something broke in your app integration with Apple TV.

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