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Tutor

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6 Messages

Tue, Jul 31, 2018 3:43 AM

signing up for dtvn

i have been trying to install DTVN for about 3 hours. I can enter an email address on the create id screen , but all other information lines are "grayed out"

i cant enter any more information to continue with the sign - up , please help!?!?!

                                                                             

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Accepted Solution

Official Solution

bcbsncjlj

ACE - Expert

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19.7K Messages

2 years ago

I understand. Try IE or Edge and see if you can get signed up. Just in case its a issue with Firefox.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
bcbsncjlj

ACE - Expert

 • 

19.7K Messages

2 years ago

Are you using a computer or tablet to sign-up or what?

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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6 Messages

2 years ago

tried laptop and mobile

 

bcbsncjlj

ACE - Expert

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19.7K Messages

2 years ago

Chrome browser?

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

 • 

6 Messages

2 years ago

firefox on both

Tutor

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6 Messages

2 years ago

tried chrome on a second mobile as well.. same result

bcbsncjlj

ACE - Expert

 • 

19.7K Messages

2 years ago

Well Chrome is the only supported browser for the service. 

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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6 Messages

2 years ago

Just trying to sign - up as i will be using Roku to stream.

Tutor

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6 Messages

2 years ago

Your the man. Installed chrome and im on my way.. thanks a ton

bcbsncjlj

ACE - Expert

 • 

19.7K Messages

2 years ago

Glad that work for you.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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