Announcements

For the latest on our response to Coronavirus (COVID-19), click here.

blueboy88

Teacher

 • 

20 Messages

Wed, Feb 26, 2020 12:27 PM

remote control for Osprey box

Hello, I would like to know how I could get a new remote for my box? For some reason it has stopped working the volume on my vizio tv. I have tried several times to reprogram it , but to no avail...

Responses

bcbsncjlj

ACE - Expert

 • 

19.3K Messages

a month ago

Contact support if it's not for the original BETA box. You should have a warranty with the service.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
blueboy88

Teacher

 • 

20 Messages

@bcbsncjlj Thanks, I just did a factory reset on the box and now its working the volume again, don't know what happen...

AT&T TV – All Your Entertainment In One Spot.  Learn more…