For the latest on our response to Coronavirus (COVID-19), click here.
Not working on samsung TV
The directv now is not working on my Samsung TV. I have a Samsung smart TV 4k 75 inch 7 series. The DirecTV now app is pre-installed and cannot be removed. It kinda worked for a week after I subscribed but it was laggy and 1/3 of the channels had no sound. Now, it doesn't work at all. it says "sorry...we are having technical difficulties...". But, it works fine with my other TV with apple 4k TV. I called technical support and they weren't able to help. They simply gave me a 50% off discount on my next bill which wont be for 4 months because I prepaid. I may not even subscribe after my 4 months. Anyone having the same issues and know a fix? I already tried reinstalling, unplugging TV, and updating Samsing firmware.