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Contributor

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2 Messages

Fri, Dec 14, 2018 2:16 PM

No Sound on DirectvNow

I have no sound on DirectvNow using my ROKU, however, I do get sound from Netflix and Amazon Prime which also use the ROKU.  I have disconnected the ROKU and reconnected it with no improvement.  I have removed DirectvNow from my ROKU streaming channels and reinstalled it with no improvement.  I have checked the ROKU power and HDMI cables.  I have checked the audio settings on ROKU with no change.  ANY SUGGESTIONS? 

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beww357

ACE - Master

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4.6K Messages

2 years ago

Try turning off anything Dolby related. DTVN does not support Dolby on all channels, while the other services you mentioned do.

 

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Contributor

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2 Messages

2 years ago

Thanks.  Changing to stereo on the ROKU settings did the trick. 

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