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5 Messages

Mon, Jan 18, 2021 4:47 PM

My AT&T TV system was reset but still no love

Can't designate ANY new programs to record, same old error about recording of program and/or channel not available now.  Don't know where to go since tech support can't fix it.  Also still showing one program that is supposed to be deleted but brings up another live channel when I select it.  Can't get rid of  it.

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Brand User
ATTHelp

Community Support

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147.7K Messages

a month ago

We are more than happy to help you, @brentwasham.

 

Please answer the following questions for further assistance.

Is the REC button not appearing on these programs?
Does this apply to all programs on those channels or only some?

What error message are you receiving?

We hope to hear from you soon!

 

Ariel, AT&T Community Specialist

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