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3 Messages

Thu, Feb 22, 2018 2:07 PM

Location error #1302

We have 2 Rokus and one other Apple TV device working in our house.  This fourth set-up involves another Apple TV.  When trying to select a network, it tells me that I need to enable "location services"; and to go to settings, select privacy, then location services, then Direct TV.  There is nothing in the "privacy" section except a 10k word legalese statement.  No success- any suggestions on how to correct this problem?



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ACE - Expert


8.8K Messages

3 years ago

Settings>General>Privacy>Location Services.  This should bring up a page titled "Location Services".  The top clickable entry is "Location Services", which should say "On" - if it says "Off" (and there aren't entries for apps, etc.), then Location Services aren't enabled.  In that case, click on it and then Turn On.  That brings you back to the previous page, but this time there should be a list of built-in features and apps for which you can specifically enable Location Services.  You want DirecTV Now (not DirecTV).

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