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1 Message

Mon, Feb 24, 2020 8:53 AM

Issue with AT&T Now

I'm trying to watch back episodes of General Hospital on AT&T Now using my Roku. It keeps telling me to force stop the App or restart the roku. I restarted my Roku but that didn't resolve the issue. How do I force stop the General Hospital app that is within the AT&T Now app?


Brand User



111.7K Messages

a month ago

Hey there, @Melooney!

Let's look into how we can help force restart your app on your Roku in order to enjoy your favorite show! Kindly follow these steps:



Using the remote, press Home on the remote.
Press the down arrow, go to Settings > System > System Restart > Restart > Press OK.
On the Home screen, select the AT&T TV app to restart.


Let us know if you need more help.


Mike, AT&T Community Specialist 

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