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Contributor

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3 Messages

Tue, Oct 15, 2019 7:43 AM

how do I stop a series from recording every week

How do I stop a series from recording. I set the dark to record a series now I want to stop it because I don’t watch the show anymore.  How do I do that.

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bno25ab

ACE - Guru

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516 Messages

a year ago

The easiest way (for me) to stop a series recording is the 2nd option from @heynnema 

Press the down button for most streaming devices or "menu" button on AT&T streaming box.

Move right to the search button; usually a magnifying glass.

Start typing the name of the show and when the name of the series appears click on it.

Usually on the information screen that appears you should be able to move to the "cancel series recording" text and click on it.

 

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
bcbsncjlj

ACE - Expert

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19.7K Messages

a year ago

You will need to contact support using the chat. Select "Contact Us" at the bottom of this page - then select "TV" - then select "AT&T TV NOW/AT&T TV". Chat is near the bottom of the screen. (Direct:https://www.att.com/support/contact-us/att-tv)

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
heynnema

Teacher

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11 Messages

a year ago

Deleting series recordings is not at all obvious... and I don't remember the EXACT sequence... but I'll tell you how from memory... and it IS possible...

 

Either it's:

 

1. on the day the next show/recording is supposed to happen, find the show in the guide, and select it to record, then find "cancel series recording".

2. search for the show name, show all episodes, then find "cancel series recording".

 

Report back.

Contributor

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2 Messages

a year ago

Anyone know how to remove programs that I asked for a Season to record? The season is over. I do not need it taking up space on my Manage Recordings List.

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