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4 Messages

Thu, Sep 24, 2020 6:32 PM

Guide displays NO INFORMATION

When scrolling up/down the Guide in AT&T TV, frequently a programming description is not displayed. Instead the words NO INFORMATION are displayed on most of the channels.


Accepted Solution

Official Solution


ACE - Guru


508 Messages

a month ago

I had this problem also in the past on the AT&T TV box.

The only way I could solve this was by doing a factory reset of the box. Most likely something went wrong with the history file in which the guide is saved. 

Maybe some other user has a better solution.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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