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Tutor
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2 Messages
Error Code Ref #1006
Getting error "Tick-Tock, your clock settings aren't correct. Tip: Ensure device date and time settings are accurate to continue watching"
I have made sure the device time is correct, cleared the cache, done several restarts of FireTV and still DIRECTV now goes to this error after it pulls up the guide with correct time and shows. Any help is appreciated.
I have made sure the device time is correct, cleared the cache, done several restarts of FireTV and still DIRECTV now goes to this error after it pulls up the guide with correct time and shows. Any help is appreciated.
Responses
Accepted Solution
Official Solution
Beachmonkey
Tutor
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2 Messages
3 years ago
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prwohio
Contributor
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1 Message
3 years ago
Go to settings on the Amazon TV Stick. Manage Installed Applications - choose Direct TV Now and clear data and clear cache
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bcbsncjlj
ACE - Expert
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19.3K Messages
3 years ago
Have you attempted to re-install the app yet?
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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bcbsncjlj
ACE - Expert
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19.3K Messages
3 years ago
There you go. Glad you were able to resolve.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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mebronx2000
Contributor
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2 Messages
3 years ago
all i had to do is clear the data in the direct tv app and then it worked fine!
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kingsmill
Contributor
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2 Messages
3 years ago
didn't do it for me , still doing tic-toc
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kingsmill
Contributor
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2 Messages
3 years ago
did a factory reset to no avail !!!
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