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Tutor

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7 Messages

Tue, Jan 14, 2020 8:18 PM

DVR Recording Wrong Channel Location

I subscribed to Direct TV Now and then moved to another location. I (Edited per community guidelines) all of the correct stations. When I record a show, the commercials are for my prior location. Any way to change this?

Thanks

Responses

bcbsncjlj

ACE - Expert

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19.2K Messages

1 month ago

What device are yu using? Did you change your billing info in your account.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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7 Messages

I’m using an Apple TV. Billing info is correct.

bcbsncjlj

ACE - Expert

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19.2K Messages

Are you using Apple's Single Sign In Option? Try deleting the provider, reboot, and add it back.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.