DVR player keeps Re-buffering and stops.

Did you recently update the ATT TV NOW app?  I seem to remember an update happened and that's the time my DVR stopped working. I haven't been able to watch any recorded shows since.

Which streaming device is this on?  Have you tried playing back the recordings on any other device?

I am using Roku for my streaming system along with the ATT TV NOW app (formerly Direct TV NOW).  This also includes 20 hours of a Cloud based DVR recording system.  I don't have a real physical DVR recorder now but I'm thinking of buying one and making my own recordings.

@piledriversss!

Thanks for the details. Please follow these steps to Force Restart the app on your Roku device for a possible fix to your DVR issue: 

1. Using the remote, press Home on the remote.
2. Press the down arrow, go to Settings > System > System Restart > Restart > Press OK.
3. On the Home screen, select the AT&T TV app to restart. 

Let us know your result.

Mike, AT&T Community Specialist 

I dont recall an update. I chatted with ATT TVNow. The rep said there was a glitch and should be fixed. She also advised me to reinstall my App.

I'm having similar issues...  "Restarting stuff" does not help.. I have restarted my cable modem, router, reset/updated roku, and reset the at&t tv now account.   Router is withing 5 feet of roku so "moving closer" does not seem reasonable.  Internet service is 100MB/s and Roku says internet is "excellent". Buffering is ONLY occurring with the recorded videos.   It wiill buffer a while and randomly restart the video from the beginning.   Seems to me it is pointing at the at&t now DVR feed, but I don't know.  Any thoughts would be appreciated. Thanks

Having the same playback issues with my Roku, have re-booted the Roku numerous times and signed in and out of my At&t account with no change. The playback starts no problem then the messages start appearing on the black screen. The show will then default to the beginning or to the next episode if there are multiple recordings. This is really starting to (Edited per community guidelines).

For giggles I just tried playback on my laptop and there are no issue at all, so it seems that AT&T and the Roku are not communicating.

My experiences with a windows laptop, android tablets, and android phones are similar; no buffering issues.  As additional info, I've reduced the roku resolution from 1080p to 720p.   That did not substantially improve the buffering issue.   Thanks!   I tend to believe it is an AT&T server issue, but don't know how to run that down.  Thanks!

Okay, the 1.4 million members have had two days to fix this!  Does AT&T TV Now have a real support system?  Now looking at alternatives!