Community Support
•
2.2K Messages
DIRECTV NOW New TV Experience
We’ve been looking forward to telling you about the new TV experience - and here's what you need to know.
SO WHAT’S DIFFERENT
- True Cloud DVR (BETA).
- Every package automatically gets 20 Hours of free recording storage.
- You can also skip quickly through commercials with your next generation digital recorder.
- Functions may be limited in beta. Compatible device required. Not available for select channels. Data connection required. Recordings expire after 30 days.
- If you’re coming up on your 20 hours limit, you will be notified. If you exceed, the first recorded program listed will be removed to make room for the newest one.
- How to manage recordings with True Cloud DVR
- Streaming, Plus One.
- You now have the option to add a third stream to your account for $5 a month, so three people can be logged in and stream all at once.
- Keep in mind that streaming a recorded program, VOD, and third party apps also counts as a stream.
- How to upgrade your plan
- Extra Sweet Stuff.
- Travel with your Locals – granted the local is also available in the market you’re traveling to, you can now stream your local channels when you travel.
- Less Searching, More Streaming – find favorite shows and movies faster with customizable search.
- Entertainment, Uninterrupted – you’ll never miss a beat with our new layout, because your stream will be playing in the background, or on a pop-up.
Stay tuned for more good news!
- DIRECTVNOWCare
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Responses
Accepted Solution
Official Solution
ATTTVNOWHelp
Community Support
•
2.2K Messages
3 y ago
COMPLETE TV EXPERIENCE ROLL-OUT
Bookmark this article to stay posted on the Complete TV Experience as we roll out on all our supported devices.
Stay tuned for more good news!
- DIRECTVNOWCare
0
beww357
Master
•
4.6K Messages
3 y ago
The "True Cloud DVR" is still labelled as "beta", is it available to all subscribers?
0
ATTTVNOWHelp
Community Support
•
2.2K Messages
3 y ago
Hey @beww357 - for the supported devices for the new experience, it's available to all subscribers. We’re still testing it out and want to make sure customers understand that they’ll likely see a few more tweaks around the edges as we work on it. We’ll keep everyone updated on this great new service, but until then we can all use it to record shows we want to watch.
Supported devices (5/15) iOS, tvOS, Chrome, Safari, Chromecast
-DIRECTVNOWCare
0
0
beww357
Master
•
4.6K Messages
3 y ago
Thanks, the "beta" tag was confusing, I'd lose it if it's now released.
Don't ask how, but I was able to get a sneak peak at the state of the art equipment being used for the True Cloud DVR:
http://www.digitrakcom.com/literature/VR2000BbrochureWEB.pdf
0
Ty4444
Professor
•
1.2K Messages
3 y ago
@beww357 luvv it! I thought they were going to use
0
Anonymous
New Member
•
25.7K Messages
3 y ago
... and that’s proposed
@ATTTVNOWHelp -
Are you then allowing access thru test flight for iOS and tvOS for the general user or updating the released app and still labeling it BETA?
BTW if released today, then my prediction of 5/15 wins then, how about a free year service?
0
Gazoo119
Guru
•
598 Messages
3 y ago
Well it appears as though the rumers are coming true after all and we now have the facts which is a good thing. Nothing was said about 4K and Dolby. Hopefully there will be more info in the near future.
@beww357 I want one...lol.
0
Anonymous
New Member
•
25.7K Messages
3 y ago
...some more info and h265 and 5.1 across all channels would be a nice announcement.
0
Gazoo119
Guru
•
598 Messages
3 y ago
"Keep in mind that streaming a recorded program, VOD, and third party apps also counts as a stream."
Wondering about the third party apps as it was my understanding they do not count as a stream. Did something change?
0
beww357
Master
•
4.6K Messages
3 y ago
"I want one...lol."
No you don't, weighs 1300 pounds, requires 30 amps of power plus a source of 120 PSI compressed air.
I probably earned over $100K in overtime maintaining those monsters over the years. 🙂
0
thegreenblade
Mentor
•
29 Messages
3 y ago
What select channel won’t be able to record?
0
0
Ty4444
Professor
•
1.2K Messages
3 y ago
@Gazoo119 No way Third party apps count as a stream, they wouldn't even know
0
0
beww357
Master
•
4.6K Messages
3 y ago
"No way Third party apps count as a stream, they wouldn't even know"
If the authentication was done through DTVN they would know that you had at least logged into the network site, whether they would know you were actually watching or not, and what, I don't know. They would also need some way to know when you had stopped watching or logged out.
0
0
Anonymous
New Member
•
25.7K Messages
3 y ago
tough board, AT&T -
hope y’all are ready for community scrutiny.
0
0
bcbsncjlj
ACE - Expert
•
20.1K Messages
3 y ago
"Travel with your Locals – granted the local is also available in the market you’re traveling to, you can now stream your local channels when you travel."
Do we know how this works?
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0