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Fri, Mar 8, 2019 5:09 PM

DIRECTV NOW New TV Experience - True Cloud DVR (beta)

I cannot get anything at all to record. System just keeps telling me it’s in beta stage. How can I test this feature during my DirectTV Now trial to decide whether or not I want DTVN? Using top of the line Roku.


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140.5K Messages

2 years ago

Hello there, @Gr8Scot


With True Cloud DVRBETA, we’re still testing things out so you’re likely to see a few updates as we work on it. ️ You can learn more about the True Cloud DVR beta error messages and fixes. Thank you for your patience. Let us know if you have any more questions for us, we're here to help!


Frank, AT&T Community Specialist

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3 Messages

2 years ago

As mentioned above this Cloud DVR is still in Beta development. I went through the same thing during my trial and had to do the online chat with rep. They did reset my DVR and I got an episode to record but hasn't really been a fully functioning thing ever. I did find a workaround by just bookmarking shows that I watch. Not episodes but the actual show. I can then find them in "MyLibrary" and watch episodes. They aren't really recorded but they are labeled by season, episode and dates. Until this is finished product I would work it this way

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