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Fri, Mar 9, 2018 8:25 PM

Data usage

Why does my directvnow app run up my data costs? I have ATT for wifi and phone. I cant get an answer as to why am i not streaming data free like advertised?

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Jrandomuser

ACE - Expert

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8.1K Messages

2 years ago

The "free" data only applies to mobile data when the DTVN app is running on a mobile device (phone or tablet).  It doesn't apply to wired (ISP) internet service, or to mobile data when consumed by another device running DTVN (TV streaming device or computer).  This is detailed in the various help pages and such that spell out the actual terms.

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