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Sun, Mar 29, 2020 6:29 PM

Connetion problem

Using ROKU I get the message that I cannot view on this device when I have been viewing on it for some time. Just started today.

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Brand User
ATTHelp

New Member

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120.6K Messages

2 months ago

Hi, @blazercat5

 

Thanks for reaching out to us, let us know if you are getting this error before or after you log into the app to select content. If it's after, there are times when content owners will restrict streaming to a specific device. We can check into this for you if you are only getting this on a specific show. Check the lower right hand corner of the screen for a number and relay it back in this conversation. Thanks.

 

Charles O. Community Specialist 

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