CBS local channel not appearing in my DirecTV Now Channel Guide. ABC & NBC are fine. And all others
I live within the city of Albuquerque and the CBS local channel does not appear in the Channel Guide. I have tried twice through service support Chat and I received two different answers. The first one said something about my zip code for my IP address did not match my physical address. See Quote from DirecTV Now Help Center - " Your eligibility is dependent on your billing zip code, and your access depends on your streaming device and the device’s IP address (based on location data provided by your Internet Service Provider/ISP)." But he did not provide an answer as how to solve this. I did live at another address within the city of Albuquerque but moved here to my current address 7 years ago. My local computer tech wasn't sure what to do about it. How do I determine my current ISP and how to I fix the location data?