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Wed, Jul 1, 2020 11:52 AM
Audio is dropping out in iOS devices and also MacBook Air.
a month ago
Good afternoon @jtc3,
Thanks for reaching out! We'll be happy to look further into this for you.
Just to verify, is this occurring with your AT&T TV NOW service? Also, is this occurring on specific networks, or all channels and content?
KristinA, AT&T Community Specialist
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I may be experiencing this too. For me, I’m streaming the AT&T app on my tv using a Firestick and I have a WIFI booster. During most sets of commercials the sound goes out but the picture is fine. I have to change to another channel and back to get the sound back. It’s pretty annoying.
How can we improve?
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