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New Member

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2 Messages

Fri, Feb 21, 2020 1:11 AM

At&t Tv now

when i signed up for my AT&T tv now I had 500 hours of dvr except that now I only have 20 hours. is this normal?

Responses

my thoughts

Employee

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14.5K Messages

a month ago

Which package do you have?

https://www.att.com/techbuzz/entertainment/true-cloud-dvr-atttvnow/

With True Cloud DVR, AT&T TV NOW accounts with the Plus, Max, Entertainment, Choice, Xtra, Ultimate, or Optimo Más package get 500 hours of recording time, and all other accounts get 20 hours. What’s better than that? Glad you asked. It’s included at no extra charge. You can record live entertainment, rewind or fast-forward through commercials, and schedule future recordings up to 2 weeks in advance.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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2 Messages

sorry for the response time I didn’t see that you didn’t answer. to answer your question I subscribed to the plus pack. moreover it indicates that the 500 hour of cloud DVR is included in my subscription. ???

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