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Tutor

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4 Messages

Fri, Dec 2, 2016 12:05 AM

Att celluar data usage

I am an ATT wireless customer. I purchased DirecTV now so I could watch tv anywhere without using any data. I am burning through my data. 4 gigs for just a couple hours of use!!!!

Responses

Tutor

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4 Messages

4 years ago

 No, but watching TV isn't the only thing I do on the internet.  I work from home and transfer large files on a regular basis.  I'm not cancelling yet but I'll be keeping a close eye on my data. 

SGH_DTV

Teacher

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15 Messages

4 years ago

All depends on your situation. I use about 100GB/month normal use for 2 people, but don't plan on watching TV 10hrs per day. More like 5-6. I doubt I'll pass 700gb most months

GrimmShot

Mentor

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38 Messages

4 years ago

All,

I am sitting at 150GB since Friday ACK! Girls love the Hallmark channel lol...

lizdance40

ACE - Sage

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70.1K Messages

4 years ago

I have a 1 terabyte limit with Cox.  I've been streaming Netflix, Hulu and Amazon for 2 years, my sons are heavy duty gamers, My oldest has an internet based video game business, we all have connected devices.  We stream a lot, and I usually use about half my allowance.  I don't see anyone using up a terabyte unless they run video 24/7.  

 

 

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Voyager

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3 Messages

4 years ago

My "Home Internet" is my ATT Unite Explore Hotspot...  Will it incur data useage?

Voyager

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3 Messages

4 years ago

My "Home Internet" is supplied by my ATT Unite Explore mobile hotspot.... Will it incur data useage while streaming DTV Now through my Apple TV?

Contributor

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2 Messages

4 years ago

I want to verify that my data usage with Directv Now will not count against the 50GB data plan that I have with my ATT wireless Home Phone/WIFI Box.

 

Thanks for confirming that it does not count.

 

Regards,

Greg

Jmsmbry

Tutor

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10 Messages

4 years ago

AttKevinCS
My recently used her iPhone's hotspot and watched DIRECTV now on our Apple TV. We incurred nearly 12gb of stay usage. It is suppose to be data free. I checked it earlier to see if a hotspot would incur data usage and it came back a sponsored data which was free. What gives now?

Scholar

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88 Messages

4 years ago

I have a 150 gig data cap where I live.   I only got Direct TV now because they said they would zero-rate the data.   I even asked this question to their chat room, and they assured me that if I used the app and mirrored or air-played to the apple TV from my phone.  Then the app would use the cellular data and therefore be zero-rated.   That is not the case.  The second I airplay to the apple TV ,  the app switches to my home internet, and starts to use the data there.  This switching  also causes a problem where , when watching a on-demand program,  they "insert"  different commercials.  This switching that I have referred to causes their "commercial inserter to loose it's place"  This will result in an "infinite loop"  of the same commercial break being played over and over.  until I manually intervene and take it out of airplay and let the commercials play out on the phone. This is a separate problem, but I just wanted to mention it. 

The point I want to make here is: If you are like me and wanted to Air-Play to the apple TV and still take advantage of the zero-rated data of the phone.  Then you are out of luck.  As I said before I asked this specific question to the Direct TV Chat staff.  And either they are not properly trained or they blatantly lied to me.  

 

This situation may not matter to most of you, who are lucky enough to have "unlimited data"  for their home internet service.  I am not that lucky however, and I thought that others may be in my boat and would like to know this.

 

I have tested this scenario many times.  And the direct TV now feed always stops when I pull my home internet chord out.   I have deleted my Apple TV 's Direct TV Now app  as part of the test.  

The only way to get the Apple TV to use the mobile phone's data is to  set up a personal hot spot and set the Apple TV's wifi to use the hot spot.  When I do this, the picture quality is very poor and I believe or suspect that the data is no longer "zero-rated" .  

 

I am very dis-appointed in this service, and the intentional misinformation from Direct TV staff.   

kevkrom

Guru

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348 Messages

4 years ago

My recently used her iPhone's hotspot and watched DIRECTV now on our Apple TV. We incurred nearly 12gb of stay usage. It is suppose to be data free. I checked it earlier to see if a hotspot would incur data usage and it came back a sponsored data which was free. What gives now?

It's only free cellular usage from your phone using the phone's app. Using your phone to tether the ATV will incur normal data use charges.

Jmsmbry

Tutor

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10 Messages

4 years ago

What about using the iPhone hotspot to connect to iPad and using app on iPad

Contributor

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3 Messages

4 years ago

Using the phone as a hotspot to another phone or tablet using the DirecTV Now app will be "sponsored data." Using the phone as a hotspot to a TV based product will not and the data will count toward your cap.

Gary L

ACE - Expert

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15.8K Messages

4 years ago

@TimTeriffic You could get a Lightning to HDMI adaptor and just plug the iPhone into the TV.

 

OR

 

Check this out, seems like the phone needs to be really close to the AppleTV for AirPlay but you don't need to be on the network http://www.appledystopia.com/how-to/apple-tv-4-peer-peer-airplay-without-wifi/
(there is a more followup in this thread https://forums.att.com/t5/General-Questions/Apple-TV/m-p/5013604#M2500 )
 

 

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Scholar

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88 Messages

4 years ago

To: Gary Lapointe
I own a lightning to HDMI connector   and a 25 foot HDMI cable to make it back to my chair.
But I ask you.  Who wants to live that way?  Who wants to watch Television on their phone exclusively?  There should be no need for such nonsense.  ATT needs to get their act together.
They intentionally wrote their app to switch from the cellular data  from the phone to the internet data of your home network when Airplay is employed.
I do networking for a living, not that it should matter.  So believe me when I tell you, I have ran multiple tests over multiple scenarios.    I have even tried to do the peer to peer connection without using  Wi-Fi.  It tries to connect, but never does.   Has anyone actually gotten  peer to peer to work with the Direct TV now?  Because I think they disabled that function.
Mirroring only works over the cellular connection if you set your phone as a hot spot and then connect the Apple TV's Wifi to the hot spot.   Even then I am unsure if ATT is still zero-rating the data or if it is treating this scenario as if I was watching the Direct TV app that resides on the Apple TV.   The two scenarios are very different. 
I don't know if you have seen my other post where I provided a screenshot from the conversation I had with an ATT Rep.   They assured me that all of these scenario's we are discussing would be zero-rated.   But as it turns out, They were either mistaken, or they lied to me.
Gary L

ACE - Expert

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15.8K Messages

4 years ago


@TimTeriffic wrote:
I own a lightning to HDMI connector   and a 25 foot HDMI cable to make it back to my chair.
How's the lightning to HDMI connector work? Is it the Apple one? I picked up a generic one and it doesn't work very good.
 
ATT needs to get their act together. They intentionally wrote their app to switch from the cellular data  from the phone to the internet data of your home network when Airplay is employed.
I highly doubt that. I'd think that Apple doesn't even give developers the option to do it that way. 
 
Regardless, that's their perogotive if you wanted to limit it that way.
 
 
I do networking for a living, not that it should matter.  So believe me when I tell you, I have ran multiple tests over multiple scenarios.    I have even tried to do the peer to peer connection without using  Wi-Fi.  It tries to connect, but never does.   Has anyone actually gotten  peer to peer to work with the Direct TV now?  Because I think they disabled that function.
By using the same methods can you get that the above to work for any other streaming app
If you can, then I'd change my thinking.
 
 
Did you go follow the thread that I linked to? I think he got it to work if you read the followup posts.
 
Besides, the intent of the free data isn't so you can watch at home on a mobile device, I'd think (totally speculating) they intent is for you to watch it on the go (preferrably for a limited amount) and not at home for those extended hours. I think of it like the no tethering/hotspot for unlimited plan.
 
Mirroring only works over the cellular connection if you set your phone as a hot spot and then connect the Apple TV's Wifi to the hot spot.   Even then I am unsure if ATT is still zero-rating the data or if it is treating this scenario as if I was watching the Direct TV app that resides on the Apple TV.   The two scenarios are very different. 
It would only take a minute to test. But it's not on the list so even if it did work they could change it at any time...
 
I don't know if you have seen my other post where I provided a screenshot from the conversation I had with an ATT Rep.   They assured me that all of these scenario's we are discussing would be zero-rated.   But as it turns out, They were either mistaken, or they lied to me.

I'd say mistaken. It's not they can can get much training for this kind of configuration.

 

 

  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
  • This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
  • When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.