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Tutor

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4 Messages

Fri, Dec 2, 2016 12:05 AM

Att celluar data usage

I am an ATT wireless customer. I purchased DirecTV now so I could watch tv anywhere without using any data. I am burning through my data. 4 gigs for just a couple hours of use!!!!

Responses

Tutor

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6 Messages

4 years ago

I'm a Att Mobility customer and was told by Att customer support before I signed up for DirectvNow that my data is free if I use my Att iPhone as a hotspot to watch DirectvNow on my computer. Is that true? I looked at my usage & it shows data usage. Also I signed up for the Apple TV. When that arrives can I use my iPhone as a data free hotspot for the Apple TV data?

Contributor

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3 Messages

4 years ago

Excellent. Thank you for the info. However, it is a huge disappointment. I want to give AT&T my money to have the unlimited plan as I have a long commute and I do things such as YouTube and Netflix on the go. Now, if the DTV Now app had decent On Demand (which it doesn't), or the DVR that is supposed to come next year, then maybe this is a different conversation. Right now the DTV Now app is halfway to where it needs to be. Come put a dish on my house and just not hook it up. I just want to stream. lol

Tutor

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6 Messages

4 years ago

I'm dying to know the answer as well. No one seems to know.

Contributor

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1 Message

4 years ago

do i get unlimited data if i tether my tablet to my iPhone on att

Contributor

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1 Message

4 years ago

I have AT&T uverse internet with a 1T usage allowance. Will using Direct TV Now go against this cap or will it be free as it is for wireless users.

Teacher

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9 Messages

4 years ago

Thank you for the clarification.

 

But living in a rural area and using Directtv Now as my TV service through AT&T this would be really needed to create flexibilit to use the AT&T phone with hotspot functionality (not a sperate AT&T hotspot subscription) as a hotspot to execute the DirectTVNow app on another device.

 

Please let me know if you need anymore input.

 

Johan

 

webbuzz

Scholar

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8 Messages

4 years ago

Hi Kevin,

 

I have done exactly what you have done and I do not see "sponsored data" in OLAM or the myAT&T app. Is there a trick?

 

Thanks for your help!

 

Nevemind, I found it.

 

myAT&T app > View usage details > Manage usage and scroll down to see sponsored data.

Tutor

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4 Messages

4 years ago

The sponsored data line shows .14gb, my ATT wireless hotspot shows it used over 4gb of data watching about 2 to 3 hours of DirecTV Now. Done shut down watching anything until I Can figure out what is going on.
turbohealz

Teacher

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20 Messages

4 years ago

Now according to this person, he is wrong because DTV Now customer service via chat told me and I have the picture the exact opposite. There is a lot of miscommunication in here, that someone needs to address.

turbohealz

Teacher

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20 Messages

4 years ago

 

dtv.jpg

 

Tutor

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6 Messages

4 years ago

I need clarification on your statement, "If you are using an AT&T hotspot and then tethering secondary devices streaming with DIRECTV NOW at this time are not data free."  You say DIRECTV NOW, is that only the app or can I sign into the service via browser and stream from my AT&T hotspot on my iPhone to a secondary device and not incur data use from my data plan?  Or is use of the "App" the only way AT&T distinguishs and classifies "free data"?  
 
Thank you.
 
 
ATTTVNOWHelp

Community Support

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2.2K Messages

4 years ago

Hello. Only using the App counts as no-data-use. If you use your phone as a hotspot, you will still use up data.

Voyager

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1 Message

4 years ago

If I add an hotspot to my service, will the Apple TVs data use during use of the Directv now app be counted against the plans data?  Basically is it going to work the same way as on my iPhone service?

klandtroop

Scholar

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40 Messages

4 years ago

@turbohealz your chat log is hilarious, and pretty consistent with the non-assistance @ATTTVNOWHelp has been providing here. 

 

This reminds me of the Iraq invasion when Baghdad Bob kept saying there were no Americans in the city and there were U.S. tanks rolling by the building he was broadcasting from.

 

No issues here, people.  Just restore your device to factory settings and reboot.  Thanks for using DirecTV Now!

Voyager

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3 Messages

4 years ago

My home wireless internet connection is supplied by my ATT Unite Explore hotspot.  I currently have 40 gigs of data per month.  If I stream DTV Now on my Apple TV or my wifi IPAD using the ATT Unite Explore as my internet connection, will the data it uses be counted against my data allowance for the month?  If yes, does ATT have plans to allow this in the future?

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