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37 Messages

Wed, Nov 30, 2016 2:02 PM

Amazon Fire TV double stream issue

I was flipping through the new Directv NOW app on my kindle tv and I was hearing double audio streams for different programs. The audio continued to play even after I exited the app. It seems to sometimes continue to stream what you were watching after you switch channels. I have seen this twice so far and only resolution was to reboot the fire TV.



Community Support


2.2K Messages

4 y ago

Hello @dulanic


We're sorry for your inconvenience with hearing double audio double audio streams. This direct link for sound and video issues on Amazon Fire TV devices should offer some help.  Let us know if you have any other questions.



*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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