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Contributor

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1 Message

Tue, Apr 16, 2019 2:27 AM

ABC Error code

I tried watching shows on the ABC app.  I then get error code "service code 012-120-6403".  Then I logged out and it now won't let me log back in. 

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Accepted Solution

Official Solution

Brand User
ATTHelp

Administrator

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113.1K Messages

a year ago

Hey there, @Redrac!

 

We'd be happy to look into this. This error seems to be from the app itself and not from our service. Please attempt to uninstall the app from your device and reinstall to see if that helps with this hiccup.

 

Frank, AT&T Community Specialist

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Tutor

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6 Messages

8 months ago

Didn't help me! 

bcbsncjlj

ACE - Expert

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19.3K Messages

8 months ago

Are you using DirecTV the satellite TV service or DirecTV Now the internet streaming service? What device are you using also? What package are you subscribe to?

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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1 Message

i have same problem. Iphone with abc app. Signing in with my xfinity accpunt. Stopped working. Uninstalled app. Restarted phone. Reinstalled and logged back in. Still wont playback.

Tutor

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6 Messages

8 months ago

I am using DirecTV satellite. And since DirecTV decided to take my ABC awhile, I have to watch ABC on my roku. Now it won't let me watch live tv...it used to. Tried uninstalling the abc app, but that didn't work. Super annoying.

bcbsncjlj

ACE - Expert

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19.3K Messages

8 months ago

This is not the satellite tv forum for DirecTV but the internet streaming forum for DirecTV Now. Try posting in the correct forum. The DTV forum is located here

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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