Employee
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7 Messages
Thermostat is not working
I have my target temperature set at 70 but its 80 degrees in the house. The unit will not kick on.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
OttoPylot
ACE - Expert
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18.5K Messages
1 年前
Huh? Either contact the thermostat's mfr or check to see if it is connecting to your router.
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vbooth5
Employee
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7 Messages
1 年前
The thermostat is part of the Digital Life alarm system. There is no mfr information on the thermostat. I don’t have a user guide.
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ATTDigitalLifeCS
Community Support
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6.9K Messages
1 年前
@vbooth5
Just a few questions to help me troubleshoot the issue.
Thanks and I look forward to your response.
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vbooth5
Employee
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7 Messages
1 年前
I set the thermostat both ways. Using the app, the temperature did change. Mysteriously, the next day the system came on for a few minutes. So, it has a mind of its on and it comes on whenever it wants.
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ATTDigitalLifeCS
Community Support
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6.9K Messages
1 年前
Please call us at 1-855-288-2727 and press option 4. A specialist will be able to troubleshoot your device and take whatever action is required to correct the issue. :-)
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alphawp
New Member
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7 Messages
10 m前
thanks for info.
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