System Jam/Event Notification Reporting Offline Condition
My digital life system is not working. It started with a high pitch signal coming from the DLC box and the system light was orange. Called in and had the noise stopped. I was asked if there were any news devices. There are no new devices. I have solar which was installed over a year ago and the inverter is in the garage. Also, got messages that I need to replace batteries in certain sensors. Did that. And when the new battery was installed there was no chirp letting me know the new battery has been recognized. On the keypad it states a door is open that isn't. When I open and close doors there is no recognition with the sound of a chime. Had a manager come out, 9-29-2020, with a frequency reader and it shows activity readings. This all started happening on 9-19-2020. At this point, they don't know other than stating AT&T is on a frequency as other electronics. My system at this pont cannot be alarmed!! Have had the system for 6 years.
Can anyone possibly give me someone insight or help. The manager is coming back on 10-1-2020 with a technician.