New Member
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3 Messages
Reset door unlock code for DigitalLife device
I am new owner of the house equipped with digitalLife security system. Previous owner terminated his subscription right before gave possession to me. I am using the code to unlock the door given by the previous owner. I have no subscription but want to change the code to unlock the door. Please help me with the process.
Robort999
New Member
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75 Messages
2 years ago
contact the digitallife security system they will hel and give you new code
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ATTDigitalLifeCS
Community Support
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7K Messages
2 years ago
@Rajachou07 Hello. Could you tell me which door lock it is? The master reset options are different depending on the door lock. I would need to know what the keypad looked like in order to provide you instructions. You can also locate them on the web as the door locks are made my Yale.
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ATTDigitalLifeCS
Community Support
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7K Messages
2 years ago
@Robort999 Hello. Unfortunately, we cannot provide assistance with a system that is not activated so we cannot provide a new code for the door lock.
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Rajachou07
New Member
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3 Messages
2 years ago
It's DLC200C model. If you can't change the code remotely since the system is not online, please guide me to the documentation to reset the master code at my end.
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ATTDigitalLifeCS
Community Support
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7K Messages
2 years ago
@Rajachou07 Hello. The DLC200 is the main controller for the alarm system not the door lock. The door lock is made by Yale. I do not know which door lock that you have from Digital Life as we have a couple of them so I cannot provide you exact instructions. You can locate how to reset the master code on them via the web.
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Rajachou07
New Member
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3 Messages
2 years ago
It’s Yale. I searched the steps over the web and it worked. Thanks.
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