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R

New Member

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2 Messages

Tue, Oct 20, 2020 8:25 PM

reset alarm code

We own a house that was rented and when the tenant moved out forgot to give the code. How can I reset the system and get a new code to work?

Community Support

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7K Messages

2 years ago

@rcastro53   Hello. Is there an active Digital Life account at the home?

New Member

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2 Messages

2 years ago

no there is not.

Community Support

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7K Messages

2 years ago

@rcastro53  Hello. Without the system being active, there is not a way to reset the passcode.

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