Shop Now, Avoid Delays - Get Our Best Holiday Deals!
dallasboy's profile
dallasboy
#1 Star!
10th stratosphere!
The 5th element!

Teacher

 • 

27 Messages

Tue, Dec 1, 2020 7:56 PM

Random/Ghost notifications on iOS App

Hi All!

I have been starting to get random garage door/open/tilt/closed notifications that do not coincide with the garage door being open/closed.  Whether at home or away, it will randomly give me notifications and in the Device Log it shows as well.  What should I do to try to diagnosis the issue?

Community Support

 • 

6.6K Messages

1 y ago

dallasboy

Hello,

My apologies for the random notifications you are receiving.

If you would please click on my user name and then click "Send PM" to send me a message with your name, address, account number so that I can have this looked into and have a specialist contact you to resolve the issue with the notifications from your garage door controller.

Need help?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.