Skip to main content
AT&T Community Forums
Celebrate all that he does with a gift for every kind of dad!
dallasboy's profile
#1 Star!
10th stratosphere!
The 5th element!



27 Messages

Tue, Dec 1, 2020 7:56 PM

Random/Ghost notifications on iOS App

Hi All!

I have been starting to get random garage door/open/tilt/closed notifications that do not coincide with the garage door being open/closed.  Whether at home or away, it will randomly give me notifications and in the Device Log it shows as well.  What should I do to try to diagnosis the issue?


Brand User

Community Support


6.4K Messages

6 m ago



My apologies for the random notifications you are receiving.

If you would please click on my user name and then click "Send PM" to send me a message with your name, address, account number so that I can have this looked into and have a specialist contact you to resolve the issue with the notifications from your garage door controller.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question