Learn how you can Preorder the iPhone 13 now!

New Member


1 Message

Sat, Jul 11, 2020 8:33 PM

Password reset

I forgot my password.  You guys asked me to verify my phone number and phone.  The instructions are to verify them by signing in.  Can't do that. Please call me back  at (Edited per community guidelines)


Community Support


6.5K Messages

1 y ago

Hello. For which service is this for?


Former Moderator


697 Messages

1 y ago

Hello @sisterbez, 

Please be mindful about sharing your personal details like, Phone number, email id, IMEI number, account number, last name, Credit/Debit card number, order number, Driver licence details, address. This is a public forum and your privacy is very important to us. As per AT&T Community Forum's guidelines, your personal details will be scrubbed.


Have a great day!

AT&T Moderator

New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.