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walter1965smith's profile

New Member


1 Message

Tue, Mar 8, 2022 3:59 PM

My alarm panel has been indicating software update in progress for 48 hours

My Digital Life Alarm panel has a message on it saying "a software update is in progress" for over 48 hours.  I can't set the alarm at all.  How do I fix this? 

Community Support


7K Messages

9 months ago



Please contact our Customer Support team at 1-855-288-2727, select option 4, and Digital Life Agent will assist you with resetting your keypad. If there was a software update, that message should have only displayed for a few minutes. 

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