
New Member
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3 Messages
iPhone 12 IOS 15.1 could not load Digital Life app. White screen after input username/password.
iPhone 12 IOS 15.1 could not load Digital Life app. White screen after input username/password.
My login is correct as work on Website.
Accepted Solution
Official Solution
cpanich
New Member
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3 Messages
1 year ago
This problem is fixed with renew username/password.
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OttoPylot
ACE - Expert
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20.2K Messages
1 year ago
Maybe AT&T hasn't updated the app for iOS 15.1. You might want to delete the app, power cycle the iPhone and then try to reload it again.
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JefferMC
ACE - Expert
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31.5K Messages
1 year ago
I would be utterly shocked to hear that the Digital Life App development team spent anytime testing and certifying for the latest iOS release.
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cpanich
New Member
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3 Messages
1 year ago
It seems that there is no solution or promising on fixing this issue. Right?
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ATTDigitalLifeCS
Community Support
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7K Messages
1 year ago
@cpanich
There is a solution to this issue. Please contact our Customer Support team at 1-800-288-2727, select option 4, and Digital Life Agent will assist you with accessing your Digital Life app.
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JefferMC
ACE - Expert
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31.5K Messages
1 year ago
@ATTDigitalLifeCS , the marked solution shows that the user was able to get in after "renewing" his username/password.
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