AT&T Holiday Deals & Gifts - Don't miss these holiday deals on the latest devices!
T

New Member

 • 

1 Message

Sat, Oct 31, 2020 9:31 PM

Door says open when it's closed

Replaced battery and it was showing closed now all of sudden it says open with it's closed?

Community Support

 • 

7K Messages

2 years ago

@TDepaz01  Hello. Please remove the battery and place back in , ensuring it's closed correctly and allow it a few minute to reset. Let me know if that doesn't work.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.