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Thu, May 28, 2020 11:13 PM
door magnet sensor came off.... I taped it back on the door, but msg on control unit states that it's offlne.... how do I get it back online
1 y ago
@Jack_Fraser Hello. I would suggest taking the battery out and then putting it back in. If the battery is slightly not in correctly it would cause it to go offline.
.... it was not the unit with the battery that fell off the door.... it was the magnet opposite the sensor. So the battery was not replaced.
Could you try taking the battery out and back in so it "resets" it to see if that corrects the offline?
How can we improve?