cancel digital life service

@dp1950life 

Good morning,
We are sorry to hear that you would like to cancel your Digital Life service. To cancel your service you will need to call 1-855-288-2777 and Press Option #6.

I need help! I bought a house with Digital life Equipment (a ton of it!!), but I didn’t know I had to get the previous owner to transfer the billing to me. Now, I don’t have access to the app. Is there nothing I can do short of buying a whole new system?

Good morning,

If the Digital Life service is still active, you will need to contact the previous owner and have them do one of the following:

1. Disconnect the existing service so you can activate new service in your name.
2. Have them request a transfer of billing to your name.

The previous owner will need to initiate one of the options above.
Thank you.