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Thu, Jan 7, 2021 8:39 PM

Camera

My camera is taking duplicate clips, how can I fix that?

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ATTDigitalLifeCS

Community Support

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6.4K Messages

5 m ago

@sandberh  Hello. I was able to locate your account based off of the email address that you used for the forum. Had one of our technical folks take a look and we are showing that you have 2 programs set up that are the same which is why it's duplicating clips.

I'd suggest removing the indoor cam rule and removing the time period on the cam rule.
Let me know if you have any other questions.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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