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New Member


1 Message

Fri, Jul 17, 2020 4:50 PM

Alarm system is not working.

Key pad says "Alarm not sent" "System on battery" and "Software update in progress". The AC Power light on the unit is flashing green. No other lights are lit. Is there a way to reset the whole system?


Community Support


6.5K Messages

1 y ago

Hello. Yes, if you would please contact us at 1-855-288-2727 option 4 , a specialist can review your system and work with you to resolve it. Please ensure that you are home when you contact us so you have access to your system. Thank you

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