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New Member

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2 Messages

Tue, Jan 26, 2021 2:47 AM

Alarm system beeping

My mom's alarm system keeps beeping. AT&T tells her that her battery is dying and that they can't come out until tomorrow to replace it (for which they'll charge her $100). They told her that if she wants to stop the beeping, she can push # on her keypad, but that doesn't work. Any suggestions?

JefferMC

ACE - Expert

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28.4K Messages

1 عام مضت

If the message on the display is “Keypad - Low Battery.” then all you need are 4 AA batteries on the back of the control pad.  I wouldn't pay $100 to replace them; I'd get them from anywhere for less than $5. 

There are other devices that could have low batteries, but the message should indicate that.

Information from User Guide, here:

https://my-digitallife.att.com/content/dam/Support/dlusermanuals/DL-UserManual-V1-1-201303-REVISED.pdf

New Member

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2 Messages

1 عام مضت

Thank you! We finally discovered that it was the carbon monoxide alarm batter that's low, which is also easy and inexpensive to replace. Certainly less than $100!

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